Refund and Returns Policy
At CodaBooks, we are dedicated to providing you with high-quality digital products. As our offerings are delivered electronically, we have designed a fair and clear refund policy to ensure customer satisfaction while adhering to industry best practices.

Refund Eligibility
✅ Eligible for Refund:

• Issues with file access or download (e.g., corrupt files)
• Unintended duplicate purchases
• Transactions flagged as unauthorized (for fraud protection)

❌ Not Eligible for Refund:

• Change of mind after product download
• Device incompatibility (please verify device requirements prior to purchase)
• Products purchased during limited-time offers or special promotions

How to Request a Refund
If you believe you’re eligible for a refund, please reach out to us within 7 days of your purchase. You can contact us through:

• Email: [email protected]

To process your request efficiently, please provide the following:

• Your order number
• A detailed explanation of the issue + any supporting evidence (such as screenshots of error messages)

Refund Processing Timeline
⏳ Refund requests are typically processed within 1-3 business days. Once approved, your refund will be credited to your original payment method.

Additional Information
🔹 Cancellations on Subscriptions: If you cancel your subscription, we will provide a pro-rated refund based on unused time.
🔹 Refunds for Gifted Products: Any refunds for gifted purchases will be processed back to the original buyer.
🔹 Monitoring for Abuse: We reserve the right to review accounts for repeated refund requests, which may result in the suspension of services.

For any further inquiries, feel free to visit our [Help Center] or contact our support team directly.

Policy last updated: 6/14/2025